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Summary

Gadget Review

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Review at a glance

Manufacturer: Research In Motion (RIM)

Price: $399.99

Pros:
  • Great form factor
  • SureType
  • Fast email
Cons:
  • Requires an expensive data plan to email or browse
  • Email client is not that robust
Categories: More reviews like this one:

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BlackBerry Pearl 8100 Smartphone

Gadgeteer Hands On Review by Julie

April 06, 2007

It's hard for me to believe that I've not reviewed a BlackBerry device in over 6 years. The last device that I reviewed was the 950, which was an email only device shaped like a pager. Back in 2001, BlackBerry products did not have telephony capabilities. These devices were for one purpose and one purpose only: email. Wow, times sure have changed, haven't they? That's especially evident with the BlackBerry Pearl 8100 series smartphone. This little beauty sports a quad band GSM radio, a wonderful display and an innovative trackball pointer. Will this phone cause me to put my Treo 680 and 750 in my drawer o' phones, or will it end up there itself? You will have to keep reading to find the answer.

Hardware Specs

Processor: 312 MHz Intel Xscale processor
Wireless: GSM/GPRS/EDGE, Quad band (850/900/1800/1900 MHz)
Memory: 64MB Flash
Expansion Slot: MicroSD
Display: 2.2 inch 240 x 260 pixel TFT, 65,000 colors
Bluetooth 2.0
Digital Camera: 1.3 megapixel, with 5x digital zoom, 352 x 288 pixel resolution
Battery: Rechargeable 900 mAh lithium-ion
Talk time: up to 3.5 hours
Standby time: up to 15 days
Size: 4.2 x 1.97 x 0.57 in
Weight: 3.1 ounces

Package Contents

BlackBerry Pearl
AC charger
USB cable
Handsfree wired headset / microphone
Getting Started Guide
Push to Talk Guide
BlackBerry User Tools CD

The Pearl is a thin candy bar style phone that fits easily into most pockets. I personally prefer candy bar phones and really have enjoyed the form factor of this one.

The case is made of a shiny charcoal and chrome colored plastic. The upside is that this phone looks very slick, the downside is that the back attracts fingerprints and smudges quite easily.

Half of the front of this device is taken up by the 2.2 inch color display. I know that sounds really small for a smartphone, but in reality, I've found the display to be more than adequate. It's bright and easy to read in all lighting conditions. A built in ambient sensor automatically adjusts the screen brightness based on the current light levels. Unlike the Pocket PCs that I've used with this feature, the BlackBerry actually does a great job with it.

Above the display is a status LED that blinks Red when you have a new email or voicemail. It also blinks Blue when you are paired with a Bluetooth device.

Below the display is the 'pearl' trackball mechanism and dial pad / keyboard. I wasn't really sure how well I would like using the trackball as I've never been a fan the full size computer input version. But after only a short period of time adjusting to it, I've come to find that I really like it. The ball itself is pretty small. If I were to compare its size to a another object, I would have to say that it looks to be close in size to a BB. You know, the little copper colored orb that you shoot out of an air gun... The trackball rolls freely in all directions and has a smooth but not slick surface. It's easy to use your thumb to control the ball. It's also a bit springy and has good tactile feedback when you press it in to select items.

The keys and trackball are both backlit. Like the display, an ambient light sensor controls the backlight for this area. As you will notice from the images above, the BlackBerry Pearl does not have a typical QWERTY style keyboard. There are 25 keys including the trackball. On either side of the trackball, there are 2 keys. On the Left there is the Send and Menu keys. On the Right side, there is the Escape (Back) and End/Power keys.

Most of the main keys do triple duty in that they will be assigned to 2 letters and 1 number or symbol. You might be thinking that entering text with this phone will be a laborious task. Actually, that's not the case because the BlackBerry uses something called SureType. It's a very nicely implemented adaptive text style of typing. For example, most non QWERTY keyboard style phones have something called Multi-tap where you have to press 1 key multiple times in order to select the desired letter. With SureType, you just press the keys normally and 9 times out of 10, the word you want is shown correctly. If not, you can choose the correct word in the word list shown on the display. More about that below.

In hand the Pearl feels great. It's the perfect size for a phone that just happens to also have quite a few smartphone features built in. I really appreciate that this device looks and feels like a phone instead of like a PDA brick that you can make calls from. It's solid and passes the Gadgeteer squeeze test with passing marks.

The back cover is easily removed (don't you hate phones that require a pry bar to open them?) to reveal the battery compartment, SIM and MicroSD slots.

On the Left side of the phone, you will find the earphone jack (2.5mm), mini USB sync / charger connector, and the Left convenience key which is mapped to the Push-to-Talk feature by default.

On the opposite side, you will find the volume adjustment buttons and Right convenience key which is mapped to the camera application by default. Both convenience keys can be remapped to the applications of your choice. The hole you see on the Left in the image above, is a lanyard attachment point.

If you look at the top of the BlackBerry, you'll find a Mute button and a slit in the case. I believe that the slit is the ambient light sensor, but I could be wrong. The Mute button does not turn off the ringer, it turns off the speaker when you are in a call.

To turn off or change the ringer, you can either press and hold the # button or go into the profiles application from the main menu.

There are several ways to make a phone call with the Pearl. You can search your address book for a contact and click the trackball on their desired number. Another way is to go into the phone log and click on one of the listings in the log to call that person. Yet another way is to use the built in voice dialing feature which works pretty well. You can always just start typing a phone number or a person's name from the main menu and you'll presented with a listing of names that will continue to filter as you type.

This is what the screen looks like when a call comes in. You have the ability to answer or ignore the call. Ignoring the call will immediately send the caller directly to voice mail. Too bad there isn't an ignore with text message option...

The default Cingular 'desktop' looks like this. You just roll the trackball to the desired application and press it to launch. The phone also comes with some BlackBerry themes, but I find the Cingular theme to be easier on my eyes.

Let's take a look at the built in applications. The Pearl has all the necessary PIM (personal information manager) apps that you would expect from a smartphone phone. Since I'm a Mac user, I did not install the included PC desktop software package. Instead, I use MarkSpace's MissingSync for BlackBerry. It allows me to easily sync with iCal.

The Pearl has a Calendar application that looks and feels remarkably Palm-like. The calendar has monthly, daily and agenda style views that you can choose from. You can set the default view that you would like to use every time you launch the calendar app.

There is a Task application, Search app and a MemoPad app. I really like that the search application searches for text inside the memos from the MemoPad app. And I'm very happy that the Pearl includes the MemoPad app that syncs wonderfully with my Mac using MissingSync.

When you think of a BlackBerry device, you naturally think of email. This phone is no different in that regard. It has strong email features that can be used with an exchange server or a plain old POP email server like the one your ISP offers. The only thing you will need to be able to actually access your email though is a data plan. Actually, you'll need a data plan to do any data related tasks including email, web browsing. That fact became painfully clear to me after I purchased my Pearl from eBay and was unable to surf the web right out of the box. I mistakenly assumed that my regular Cingular Unlimited Media Net plan would allow me to do everything I would need. I've never ran into issues with other phones I test, so I didn't think I'd have a problem with this one. Wrong.

A BlackBerry device is a different animal than other phones. You must subscribe to one of the BlackBerry specific data plans in order to fully enjoy the benefits of the phone. These plans range in price from $34.99 - $79.99 per month (these prices are with Cingular. Other carrier's prices will vary) on top of your regular cell phone bill. I opted for the cheapest plan at $34.99 /mo. Once they turned on the service, email and web browsing were magically enabled.

I decided set up my regular julie@the-gadgeteer.com email address for the Pearl. Set up is easy either through the browser on your phone or using your desktop web browser connected to your BlackBerry web account.

The email interface on the phone is not very fancy as you can see in the images above. That's one disappointment that I have as I wish there were more bells and whistles. Some features that I find missing are the ability to create and save messages to folders, html email viewing, multi message selection for deleting. I would have to say that the last issue that I mentioned in that list is the one that annoys me most. Every morning when I first check the phone, I would find over 100 emails in the inbox. Usually, I wait till I get to work and use a web interface to read, respond and delete mail. At some point during the day though, I'd have to manually delete each email one at a time on the phone. Tedious is an understatement when you receive as much email as I do. There is a setting to automatically delete messages after a predetermined time... but 15 days is the lowest setting.

So, that's the bad side of email on a BlackBerry Pearl. The good side is that this phone typically receives new email faster than my desktop computer. There's also the fact that you don't have to tell it to go fetch messages. It does that automatically.

Composing and responding to messages is pain free with SureType. As you type, it senses the correct word and displays it as you type. If that word is not what you want, you can choose from a list of other words that fit with the letters you pressed and select from them. In the example above, I typed the word hello, which it correctly guessed without me needing to correct it. If that wasn't the word I wanted, I could choose from the other words listed. You can also edit the word list to add words that you commonly enter that the phone doesn't recognize. All in all, I have found entering data on this phone to be almost as comfortable as doing similar tasks with my Treos.

Now let's check out the browser.

For some reason there are two browsers on the BlackBerry, but I'm really not sure that they differ in any significant way. They both start up the same, look identical, have the same menus and are annoyingly slow. Granted, I only have EDGE in my area. But I have found surfing with this phone to be pretty frustrating. More than 25% of the time, I'll receive an error like you see above when I try to launch the browser.

Pages do look fine with the built in browser though. Graphics render just fine and navigating from link to link with the trackball is not uncomfortable. Of course the screen is small, so it's not like you would ever consider making this device your primary web surfing machine.

I also tried the Opera mini browser with this phone. It's a bit less annoying than the built in browser, but not by a significant margin.

The Pearl also has a nifty mapping application (TeleNav Maps) built in that you can use to get turn by turn driving directions. The free versions requires you to feed it starting and ending addresses, but with the premium version ($9.99/mo.) and a Bluetooth GPS you will get voice GPS directions.

A few of the other built in applications include an MP3 player, video player, calculator and an breakout style game which is pretty addictive.

The built in camera on the Pearl can take pictures with resolutions of 1280 x 1024, 640 x 480 and 320 x 240. It also has a built in LED flash that helps for low light shots. Like most phones, images captured by built in cameras typically aren't too great. I found the BlackBerry Pearl's camera to be better than average though. Check out my sample pix below.


Click thumbnail to see full-size image

I have really enjoyed using the BlackBerry Pearl for the past 2 weeks. I love the form factor, enjoy the trackball, love how fast the phone pulls down my email, and have been impressed by the battery life and reception. All that said though, I'm sad to say that a few issues will keep me from making this my main smartphone... First and foremost, the biggest issue for me is the expensive monthly data plan. Then there's the email client. It lacks some important features that keep me from totally loving it. Another problem is the slow web browser. But I could live with that since I don't really surf all that often with my phone. I guess the BlackBerry Pearl is going to go live in my drawer of misfit phones for awhile... It's a sad sad thing...

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Review Summary

Manufacturer: Research In Motion (RIM)

Price: $399.99

More reviews like this one:
Pros:
  • Great form factor
  • SureType
  • Fast email
Cons:
  • Requires an expensive data plan to email or browse
  • Email client is not that robust
Categories:
Discussion (0 comments)
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posted April 06, 2007 17:54:01 PM by Julie

Thanks for the review. I'm actually thinking about getting a blackberry phone in the near future. Just for the email ability. As I check my email constantly throughout the day on my computer.

posted April 06, 2007 22:20:22 PM by NX1

I have the blackberry Pearl through t-mobile and the cost of their blackberry plan add-on was what sold me. It only costs about $20 per month to have full internet access (unlimited) and the nifty email features. Since having these conveniences is not a necessity for me I didn't mind spending only $20 for them. I am hooked on my Pearl and since getting used to the scroll ball I feel awkward when I go back to using any other phone. Also the type system with the Pearl (two letters on many keys) is so easy once you learn to ignore what it's typing until you're done with the word. It guesses the word correctly 95% of the time. I just force myself not to look and keep typing.
I found a tutorial on how to set up the phone with my MacBook Pro via bluetooth and connect to the internet with it when wifi access is not available. It works GREAT and doesn't seem that slow. Definately usable. What a nice feature. I don't even take my phone out of my purse (connects via bluetooth to my car also without a hitch). I click on a little phone icon on my task bar on top of the screen of the macbook pro and it tells me it's connecting.....then connected...and voila....use internet for email, chatting or browsing as I need! Have used this while driving and it's a great thing!!
Anyway, not sure how you can give it up (yes, I used to have the Treo but couldn't justify the verizon cost for internet access).

posted April 07, 2007 10:55:02 AM by Dripps

Dripps:

It's the additional $35 a month on top of my regular monthly Cingular bill that keeps me from sticking with the Pearl.

posted April 07, 2007 17:21:08 PM by Julie

You should be able to set up a filter or two in your BIS webpage (on cingular: https://bis.na.blackberry.com/html?brand=mycingular) to trim down some of the email your getting.

...but I agree, the multiple delete would be nice.

There is a "delete prior" option if you'd like- In your message box, you can select either an individual message, or you can select a whole day (by selecting the row showing the date). If you select the date and hit the menu button you will see "Delete Prior" and "Mark prior as open" that applies to all messages older than that date.

If you're worried about losing an item, you can save what you want (in the saved folder)...so when you select "Delete Prior" you will also be prompted if you want to keep the saved messages.

posted April 09, 2007 08:54:33 AM by Eddie_Lopez

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